Error When Linking to Science Direct Journal Articles

There is a reported problem in accessing articles from ScienceDirect. In the last few days, we have received reports from our users about the same issue.

If you receive the error message: “Sorry, your request can not be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-009]”

The temporary solution is for you to search the article directly in ScienceDirect or use the Journal A-Z list to find the article from the specific journal.  We will keep you informed of any further developments, and we apologize for any inconvenience.

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