Interlibrary Loan & Document Delivery

DocRetriever, the Norris Library interlibrary loan web-based service, provides:

  • Articles from other libraries
  • Books and dissertations from other libraries (USC faculty, students and staff only)
  • Articles from the Norris Library collection

How to Submit Requests

  • You must have a DocRetriever account to request an item.  Register now.
  • Complete and submit the applicable request form.

Delivery and Turnaround Time

  • Articles from Norris Library are delivered to your DocRetriever account in PDF format within 1 weekday.
  • Articles from other libraries are delivered to your DocRetriever account in PDF format within 3 days.
  • Books are typically received by the Norris Library within 5 days and are held for pick-up at the Loan Desk.
  • You may View Outstanding Requests from your DocRetriever account.
  • Rush processing is available for articles on a fee basis. (See below.)
  • Requests are processed on weekdays only.

Fees 

Charges are shown below. Invoices are mailed monthly and payment may be made by check, cash or internal requisition.

Articles

USC

Non-USC
Health Professional

Other
Norris Medical Library

$5

$11

$45*
Other USC Libraries

$0

$11

$45*
Non-USC Libraries

$11

$45*

$45*
*Includes copyright surcharge.   Optional rush processing is available for articles, see below.

Books

  • No charge when obtained from USC libraries
  • $11.00 per book obtained from a non-USC library

RUSH Processing

(Available only for articles)
Turnaround time is guaranteed for up to 5 items per day.

Articles supplied by the Norris Library

  • Additional $5.00 per article
  • Requests placed weekdays before 12:00 p.m. are completed by 5:00 p.m. that day.
  • Requests placed weekdays after 12:00 p.m., on weekends or library holidays are completed by 5:00 p.m. the following business day.

Articles supplied by other libraries

  • Additional $10.00 per article
  • Requests placed weekdays before 12:00 noon are processed that day.
  • Requests placed weekdays after 12:00 p.m., on weekends or Library holidays are processed the following business day.
  • Delivery time is determined by the lending library.