DocRetriever, the Norris Library interlibrary loan web-based service, provides:
- Articles from other libraries
- Books and dissertations from other libraries (USC faculty, students and staff only)
- Articles from the Norris Library collection
How to Submit Requests
- You must have a DocRetriever account to request an item. Register now.
- Complete and submit the applicable request form.
Delivery and Turnaround Time
- Articles from Norris Library are delivered to your DocRetriever account in PDF format within 1 weekday.
- Articles from other libraries are delivered to your DocRetriever account in PDF format within 3 days.
- Books are typically received by the Norris Library within 5 days and are held for pick-up at the Loan Desk.
- You may View Outstanding Requests from your DocRetriever account.
- Rush processing is available for articles on a fee basis. (See below.)
- Requests are processed on weekdays only.
Fees
Charges are shown below. Invoices are mailed monthly and payment may be made by check, cash or internal requisition.
Articles
USC |
Non-USC
|
Other |
|
Norris Medical Library |
$5 |
$11 |
$45* |
Other USC Libraries |
$0 |
$11 |
$45* |
Non-USC Libraries |
$11 |
$45* |
$45* |
*Includes copyright surcharge. Optional rush processing is available for articles, see below. |
Books
- No charge when obtained from USC libraries
- $11.00 per book obtained from a non-USC library
RUSH Processing
(Available only for articles)
Turnaround time is guaranteed for up to 5 items per day.
Articles supplied by the Norris Library
- Additional $5.00 per article
- Requests placed weekdays before 12:00 p.m. are completed by 5:00 p.m. that day.
- Requests placed weekdays after 12:00 p.m., on weekends or library holidays are completed by 5:00 p.m. the following business day.
Articles supplied by other libraries
- Additional $10.00 per article
- Requests placed weekdays before 12:00 noon are processed that day.
- Requests placed weekdays after 12:00 p.m., on weekends or Library holidays are processed the following business day.
- Delivery time is determined by the lending library.